Contents
MACHU PICCHU WAYNA – TOURISM AGENCY
RUC: 20601261163
Address: JR. Raul Salazar C-05, San Sebastián, Cusco, Peru
Phone: +51 969-778408
Email: info@machupicchuwayna.com
Last update: October 2025
1. INTRODUCTION
Machu Picchu Wayna (hereinafter referred to as “the Agency”, “we”, “us”, or “our”) is committed to protecting the privacy and security of our clients’ and users’ personal data. This Privacy Policy describes how we collect, use, store, and protect your personal information in accordance with Peruvian Law No. 29733 – Personal Data Protection Law, and its Regulation approved by Supreme Decree No. 003-2013-JUS.
By using our services, accessing our website, or providing your personal data, you agree to the practices described in this Privacy Policy.
2. DATA CONTROLLER
The controller responsible for the processing of your personal data is:
Company Name: Machu Picchu Wayna
RUC: 20601261163
Address: JR. Raul Salazar C-05, San Sebastián, Cusco, Peru
Email: info@machupicchuwayna.com
Phone: +51 969-778408
3. PERSONAL DATA WE COLLECT
3.1. Information you provide directly:
Identification data:
- Full name
- Identity document or passport number
- Date of birth
- Nationality
- Photograph (when necessary)
Contact details:
- Email address
- Phone number
- Postal address
- Country of residence
Booking and preference data:
- Travel dates
- Destinations of interest
- Dietary or food preferences
- Special or accessibility needs
- Information about travel companions
- Number of guests
Payment information:
- Credit/debit card details (processed through secure payment gateways)
- Bank details for transfers
- Transaction history
Relevant medical information:
- Health conditions that may affect participation in tourist activities
- Allergies
- Required medications
3.2. Information we collect automatically:
Browsing data:
- IP address
- Browser and device type
- Operating system
- Pages visited on our website
- Time spent
- Referring pages
- Cookies and similar technologies
Geolocation:
- Approximate location based on your IP address
4. PURPOSE OF DATA PROCESSING
We use your personal data for the following purposes:
4.1. Primary purposes:
- Manage and confirm bookings for tourist services
- Process payments and issue receipts
- Coordinate the provision of contracted services (tours, transportation, accommodation)
- Obtain entry tickets to tourist sites (Machu Picchu, museums, etc.)
- Communicate with you regarding your booking and travel
- Provide assistance during your stay in Cusco
- Comply with legal and regulatory obligations
- Handle claims, complaints, or inquiries
4.2. Secondary purposes (with your consent):
- Send information about promotions, offers, and new services
- Conduct satisfaction surveys
- Improve our services through preference analysis
- Send newsletters and tourism-related content
- Share photos and testimonials for promotional purposes
You may withdraw your consent for secondary purposes at any time by emailing info@machupicchuwayna.com